SaaS provider Totogi claims total cost of ownership could fall by up to 80% as disaster recovery expenses are all but eliminated
Totogi’s Charging-as-a-Service platform has gone live for Zain Sudan which has more than more than 20 million subscribers. The country has a population of just over 49 million. According to the SaaS provider, the transition from the legacy charging system to the new platform took 18 days for Zain’s production and disaster recovery environments.
The expected benefits are up to 80% lower total cost of ownership (TCO). Totogi says the new platform has “nearly eliminated Zain’s disaster recovery expenses, slashing them to just a fraction of the previous cost of maintaining a backup service”.
Sudan has been ravaged by civil war between the country’s army and the paramilitary Rapid Support Forces (RSF) since April 2023 and it appears to be intensifying.
Totogi bills Zain on a pay-as-you-grow’ business basis and says this also allows the operator to scale as required while avoiding large upfront costs.
Totogi also claims that the cloud-native solution has “future-proofed” Zain’s BSS stack and offers better performance, reliance and compliance
Emad Elsheikh, CTO at Zain Sudan, commented, “Transitioning over 20 million subscribers to Totogi’s platform was executed with remarkable speed and efficiency, showcasing the agility and effectiveness of their solution in managing large-scale subscriber bases under demanding conditions, particularly in times of crisis when traditional on-prem systems are likely to fail”.
Zain Sudan is part of the Zain Group, which offers mobile voice and data services and started in Kuwait in 1983. It has opcos in seven Middle Eastern and African countries, providing services to more than 50.6 million individual and business customers as of the end of last year.