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Rakuten Group has also set up Symphony, a new division to drive global expansion, with Tareq Amin (pictured) as CEO.
CRM must run smoother and give better customer experience the operator says.
Altiostar's virtualised and Open RAN technology is part of Rakuten's network and its Communications Platform.
Macquarie Asset Management has finalised an agreement with Enel to acquire a 40% equity interest in Open Fiber for €2.12 billion.
The operator's enterprise unit says organisations face a cyber-attack every 45 seconds.
Garnter’s recent magic quadrant for public cloud shows AWS ahead for eleventh year running, but warns of high pressure sales.
CEO Thomas Reynaud explains the mobile operator’s odyssey.
Fusion creates network with wider reach and digital impact
RAN Research predicts private 5G networks will generate $19.3 billion (€16.25 billion) in equipment sales at their height.
On average €106.1 million (£92 million) of revenue is lost each year from using ancient software delivery techniques.
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From Telecoms Europe Digital Transformation 2021
Day 1 - 15 June 2021
https://telecomseuropetransformation.com/
Keynote: How data driven are operators now?
Richard Benjamins, Chief AI & Data Strategist, Telefónica
Data and AI applications in operators, and how to overcome the challenges to scale -
From Telecoms Europe Digital Transformation 2021
Day 1 - 15 June 2021
https://telecomseuropetransformation.com/
Supply chain security
Kristof Symons, EVP International Business, Orange Business Services
2020 was a year of transformation for the global supply chain too, which became fragmented along geopolitical fault lines. What are the short and longer term implications for network operators and their customers? -
From Telecoms Europe Digital Transformation 2021
Day 1 - 15 June 2021
https://telecomseuropetransformation.com/
The programmable telco network
Patrik Rokyta, VP Systems Architecture, NetNumber
There are different ways to automate the deployment of network services and network functions in telco networks. In this session, Patrik will discuss how 5G core networks running on a Kubernetes cluster can be deployed and managed using deployment servers, NFV-MANO facilities and 3GPP management services. The session will elaborate on the use of the Helm packaging framework implemented as a CLI-based solution or integrated in a container-technology-aware NFVO/VNFM or embedded (as an SDK) in a Kubernetes Native Function (KNF). -
Telecoms Europe Digital Transformation | Call of contact centre - Strand Consult, Telia, JabberBrain
From Telecoms Europe Digital Transformation 2021
Day 1 - 15 June 2021
https://telecomseuropetransformation.com/
Panel: The call of the contact centre: do operators still need them?
Panellists:
John Strand, CEO, Strand Consult
Fredrik Lemming, Sales & Customer Experience Director, Telia
Johan Åhlund, Founder & CEO, JabberBrain
Calls centres are the most expensive way of dealing with customers, with low satisfaction rates – what are better options? -
From Telecoms Europe Digital Transformation 2021
Day 1 - 15 June 2021
https://telecomseuropetransformation.com/
The greening of telecoms
Emanuel Kolta, Senior Analyst, GSMA
In Europe, many operators have embraced a climate change agenda, particularly around green energy. Is it more than a PR exercise and are their efforts in the right place? In this session, Emanuel will consider the importance of energy efficiency in telecommunications, the impact of 5G on energy efficiency, how to benchmark energy efficiency around telecommunication networks, the latest innovation around mobile networks, plus a future outlook.