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    HomeVideosTalking Telecoms Week 2023: What can generative AI deliver to telecoms? With...

    Talking Telecoms Week 2023: What can generative AI deliver to telecoms? With SK Telecom

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    Talking Telecoms Week 2023 session with Michael A Lesniak, Business Development and Partnerships at Global Business Group, SK Telecom

    Covering:

    • How could it be used to help predict where customer journeys and predict their next best options?
    • Can millions of chatbot exchanges be mined for insights and recommendations to improve CX?
    • How about the possibilities of generative AI producing code for software engineers?