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Customer service
customer service
Belgium’s Telenet outsources services and IT for consumer customers
5 December 2024
IT platform woes send Telenet complaints soaring
22 March 2024
GenAI in telecoms: Navigating the future of innovation
4 December 2023
How will ChatGPT impact the telecoms industry?
27 February 2023
UK customer service shows no signs of improvement – Ofcom
19 October 2022
Is that any way to talk to a customer?
12 December 2012
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