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CRM

A1 Group re:do trial exposes raw truth about human nature

16 March 2023

Pegasystems adds mobile app dev firm Antenna Software to boost BPM, CRM

14 October 2013

Webinar: Improve the accuracy of your financial KPIs for better customer bills

31 May 2013

Over 50% of mobile apps deployed will be hybrid, using HTML 5 by 2016

16 April 2013

Is that any way to talk to a customer?

12 December 2012

Agents of change: device-side monitoring rides again

16 November 2012

Three Sweden and Fjord team up on customer service app

11 October 2012

Xerox to deepen mobile CEM play through WDS acquisition

12 July 2012

Webinar now available to view: Next Generation Customer Service Powered by CEM

13 June 2012

Birdstep and Ciqual combine mobile customer service and mobile broadband data analytics

8 May 2012

Netcracker adds Convergys BSS to target cross-platform telco IT

22 March 2012

NeuString launches Subscriber Analytics tool

19 March 2012

On the personal path to profit

1 February 2012

Android fragmentation driving costs up for operators

3 November 2011

Orange selects CustVox for Swiss CEM operations

21 September 2011

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