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CEM

Tellabs provides big network data smarts to Vodafone Ireland

13 December 2012

Is that any way to talk to a customer?

12 December 2012

Agents of change: device-side monitoring rides again

16 November 2012

Three Sweden and Fjord team up on customer service app

11 October 2012

NSN to make series of major product and service announcements

27 September 2012

Xerox to deepen mobile CEM play through WDS acquisition

12 July 2012

Syniverse launches LTE roaming hub

19 June 2012

Webinar now available to view: Next Generation Customer Service Powered by CEM

13 June 2012

Tektronix launches Deep Packet Classification to address operators’ OTT revenue drain

22 May 2012

Alcatel-Lucent gives operators means and motive to move to CEM as a service

21 May 2012

Birdstep and Ciqual combine mobile customer service and mobile broadband data analytics

8 May 2012

NeuString launches Subscriber Analytics tool

19 March 2012

Openet and Byte Mobile partner for smarter traffic management

27 February 2012

Alcatel-Lucent launches expanded CEM portfolio

7 February 2012

On the personal path to profit

1 February 2012

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