The Internet of Things (IoT) and 5G are reshaping the digital telecommunications landscape, opening up new business opportunities demanding high availability, real-time analysis, automation, intelligent service assurance, and network slicing.
This means OSS will need to change too, to manage all elements of a hybrid network automatically, and facilitate real-time order management through a dynamic product catalog. Artificial intelligence will play a vital role in future OSS, automating high-speed service planning, design, configuration, deployment and management. Microservices and APIs will orchestrate complex cross-domain services, enhancing openness to third-parties.
Operators need to know that their envisioned OSS development can minimize or mitigate transformational risks. Other questions they may ask include: Are hybrid networks, scaling and real-time, end to end network views supported? Can federated networks be created and managed in a cross-domain environment? Is there flexibility for the definition, addition and modification of KPIs?
The Comarch approach to OSS transformation addresses all these issues. It re-uses existing OSS to avoid massive legacy system transformation. AI algorithms increase the efficiency of operational processes via automation. Hybrid networks and data federation models are supported, while the structured data store ensures a complete view of the network’s historical evolution. Closed-loop control based on automation supports readiness, fulfillment and assurance, while cloud-nativeness and microservices and containers improve scalability and decrease maintenance costs. Intelligent management is based on policies aligned with operators’ business objectives, while knowledge accumulation dynamically transforms data to facilitate the automation of operational processes.