As merger fever sweeps the telco industry, the role of the business support system (BSS) is akin to that of a transplant surgeon
Netcracker Technology has announced that its NetCracker business support systems (BSS) saved T-Mobile Netherlands from indigestion after it acquired a number of rival companies, including Tele2 Netherlands and Vodafone Thuis.
After ingesting the assets of its rivals T-Mobile Netherlands was faced with the challenge of integrating the companies and their customers. The operator needed to consolidate its IT operations, which included the introduction of Fixed Mobile Convergence (FMC) capacity across all networks, to give customers their best experience.
Opportunity DevOPs
Netcracker DevOps Enablement helped them reach these goals, says Netcracker. It claims that its suite of best practices, tools and processes helped the operator to expedite business processes, create efficiencies and maintain continuous service delivery.
Now these ‘seamless operations’ will be upgraded to Netcracker Cloud BSS as the operator tries to cut both its time to market and the costs of ownership, while simultaneously giving the customers a more differentiated experience.
Give it your BSS shot
“T-Mobile Netherlands has greatly benefited from the additional customers we gained through acquisitions over the years,” said Kim Larsen, CTIO at T-Mobile Netherland, “but to provide the best possible experience for them while maintaining our technology edge, we decided to implement cloud-native BSS software for critical functions that directly impact the customer.” Netcracker has been a key partner of T-Mobile Netherlands, Larsen said.
The relationship is facing its next big test as the telco plans to move crucial BSS functions to the public cloud.
Netcracker suite has balletic grace
“We are thrilled to take this next step with T-Mobile Netherlands,” said Benedetto Spaziani, GM at Netcracker. “By supporting deployments in the public cloud, we can deliver a number of operational and functional improvements, help T-Mobile Netherlands get new digital services to market quicker and keep costs in check.”
Netcracker Technology is a wholly owned subsidiary of NEC Corporation.