You don’t need to read between the lines to see that Nokia’s new machine learning-driven approach to customer service could lead to large-scale replacement of customer service agents – but is the technology up to the job?
How Manx Telecom used NFV to navigate challenges of being a small scale telco
Being a small telco comes with certain agility advantages, but it does mean the stakes can be higher than for larger rivals as there is less opportunity to scale.
e-SIMs could unlock door to fresh security risks, claims KPN
Remote SIM provisioning has been seen as an easy and cost-effective means of unlocking the Internet of Things for telcos, but a new KPN report says the technology could also open the door to fresh security risks.
Thirst for 5G first could ultimately damage next generation, claims Telefónica's Group CTO
The race to be first with 5G networks could ultimately damage the technology's potential and applications, the Group CTO of Telefónica has claimed.
The clock is ticking for Sigfox to stake its claim in the IoT market
Sigfox’s role as a disruptor in the Internet of Things has led to it ruffling some telco feathers, but a senior executive has claimed operators are seeing the benefits of the technology, even as the landscape gets more competitive.
Swisscom raises spectre of IoT threats derailing rewards
The seemingly endless attempt to connect everything has created lots of excitement for Internet of Things players, but concern among the more security conscious.
Orange pushes “augmented planet” vision at Hello Show 2017
Orange cited the space age in its annual technology showcase, with CEO Stéphane Richard saying the operator's aim was to help create the "augmented planet".
TIM gets busy with drone, robot, virtual reality 5G demos
TIM is betting on the likes of drone-based public safety networks and cloud robotics as it looks to nail down relevant use cases for 5G.
Ocean’s 40: Vodafone looks to minimise hold-ups as it battles with group-wide NFV, SDN project
Virtualisation is a complex enough problem when dealing with one network, but what does it look like when carried out across 26, or even 40?
VIDEO: Finding use-cases is key 5G challenge, says Deutsche Telekom’s Claudia Nemat
Finding the best use-cases is the biggest challenge facing Deutsche Telekom as it moves towards 5G, the operator’s new Chief Technology and Innovation Officer has said.
VIDEO: Pieces of 5G puzzle are coming together, says Orange’s Jégo-Laveissière
Orange’s Head of Innovation, Marketing & Technologies, claimed that “pieces of the puzzle” are coming together on 5G in an exclusive Mobile Europe interview at Mobile World Congress 2017.
TIM technology chief says security is his biggest 5G fear
The CTO of Telecom Italia (TIM) says the potential security threats around 5G are his “personal nightmare”.
Vodafone CTO wants a pragmatic approach to 5G as industry looks to navigate the hype
The argument that 5G is over-hyped is becoming as prolific as the hype itself, but telcos do not seem to be taking heed, if this year’s Mobile World Congress (MWC) is anything to go by.
Nokia says its new digital assistant will save engineers an hour a day in wasted time
Nokia made headlines last month when it was found to have filed a patent for a new digital assistant.