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    BSS/OSS/CX

    Lebara chooses Telness Tech to help it enter Nigeria

    The MVNO has partnered local firm Vas2Nets after the country encourages new entrants

    Telefónica Germany’s Rao to lead B2B & central AI units

    Mallik Rao, who is widely seen a tech visionary, has gained more responsibilities as his CTIO tenure is extended for another four years

    The imperative to become customer-centric service innovators

    Partner content: To thrive, operators must become digital service innovators, setting new standards in service delivery, quality and performance

    Odido moves all customers’ billing to the cloud with Ericsson and Wipro

    "A billing migration with 0 faults in it. A billing migration is like an open-heart surgery, on a marathon runner, while they run"

    Real-time intelligent customer experiences: Leveraging GenAI for hyper-personalisation

    Partner content: Award winner of Outstanding Catalyst for Application of AI and Automation at TM Forum's DTW24

    Odine supports Eureka’s 6G network automation initiative

    Despite operators side-eyeing 6G, Europe continues to research the technology through several initiatives like Celtic-Next

    ZainTECH partners Datanuum for data retention platform

    Zain Group’s digital solutions provider ZainTECH has ramped up its service offerings with a string of deals and partnerships

    Kirby changes BT’s top team, newbie Meakin made head of strategy and change

    Harmeen Mehta, Chief Digital and Innovation Office is leaving, Howard Watson steps into the breach until a permanent replacement is found

    Infosys, Proximus collaborate to boost new business opps and CX

    Their joint offers will be available to both companies' customers and based on Proximus’ digital identity and Communications Platform-as-a-Service solutions

    RAN automation becomes an operator opex imperative 

    China Mobile has said it will reach L4 (high autonomous network) by 2025 and as other operators follow, the shift in RAN spend is underway

    Telefónica tops ranking in Europe and Americas for telco to techco transition

    OMDIA's latest global benchmarking study puts the Spanish operator group fourth in the world behind three Asian leaders

    Swedish Bahnhof enters Danish broadband market with Norlys 

    Connection comes through Denmark’s open access wholesale platform OpenNet

    Regulator to supervise Telenor after emergency call outage 

    Telenor is the latest of several telcos from around the world to have an emergency calls outage

    Business & Technology: a masterclass on the multi-faceted business of telecoms

    Mobile Europe's live, in-person event in central London was bursting with insights and inspiration; watch videos of all the sessions now

    Proximus, Microsoft partner to collaborate on digital comms and cloud

    They have signed a five-year deal to serve business and residential customers, in Belgium and abroad, with cloud and AI, naturally