HomeAutomation/AI

Automation/AI

Transforming telecom: how AI reshapes customer experience

Automation/AI
Partner content: AI is fundamentally reshaping how telecoms providers approach customer experience — transitioning from network-centric operations to customer-focused service delivery
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BT Global Fabric goes live with first service

Digital Platforms & APIs
Operator has customers' traffic running on NaaS platform which it claims is one of the largest in the world
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Hyperautomation vs automation?

Automation/AI
Partner content: The path to hyperautomation does not have to be complex. Each automation is one step at a time with the We Are CORTEX platform for a seamless, cost-efficient evolution
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MWC: DT partners Google Cloud for better RANops using a network AI agent

Automation/AI
In addition to Gemini 2.0 in Vertex AI, the RAN Guardian uses CloudRun, BigQuery, and Firestore for autonomous monitoring and proactive network optimisation
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GSMA launches benchmarks to assess LLMs’ usefulness in telco

Automation/AI
The new community provides an open-source framework to assess large language models for capability, energy efficiency and safety
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CSG, Infovista deliver real-time insights to telcos

5G & Beyond
We talk to Infovista’s Thibaut Becherel about how the two product lines will be integrated to deliver the seamless experience operators want
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Proximus signs up AWS to expand cloudification and exploit AI

Cloud/NFV
Proximus Group selects AWS as a strategic provider, adding to its partnerships with Google Cloud and Microsoft
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BT extends global NaaS infra by expanding partnership with Equinix

Cloud/NFV
Operator says new deal will offer 74% direct coverage of hyperscalers' clouds and pre-provisioned connectivity to more than 700 data centres
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T-Mobile turns to Red Hat for telco cloud across core and ‘far edge’

Cloud/NFV
Vendor says with OpenShift Platform Plus, T-Mobile can automate operations, support cloud-native 5G applications and "unlock new opportunities" in edge, private networks and IoT
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Turkcell and ZTE trial remotely monitoring GPON network

Access
The 'Fiber Fingerprint' trial provides visibility into the passive, ‘dark’ optical distribution network to improve use of resources and troubleshooting
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Data-first Intersec sets up operators for success in AI era – Interview with Yann Chevalier, CEO, Intersec

Automation/AI
Partner content: Yann Chevalier, Co-founder and CEO of Intersec, talks to Annie Turner about the company’s roots, evolution and future plans, powered by a...
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Mistral AI enters wide-ranging partnership with Orange including joint R&D

Automation/AI
The collaboration is to "assess the impact of large-scale, massive use of AI on telecommunications networks worldwide" and includes joint R&D
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Pecan cracks the nut of being data-driven without data scientists

Automation/AI
The Google-backed firms says its new co-pilot for predictive modelling can be trained and applied by non-technical staff, making it usable by businesses of all sizes
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Telefonica demos AI-enabled health checks via 5G, edge at MWC

Automation/AI
The solutions monitor patients' eyes to judge if cataract surgery is needed yet and white blood cells in cancer patients undergoing treatment
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Equinix commits to $1bn data centre in Saudi Arabia 

Access
The kingdom’s Leap 2025 tech show has already seen $14.9bn of commitments in AI and cloud infrastructure
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