ACE-COMM, a global provider of service delivery solutions and advanced operations support systems (OSS) for wireline and wireless telecommunications operators, has announced the successful roll out and region-wide commercial availability of the Parent Patrol wireless access control application throughout Atlantic Canada. Aliant, Atlantic Canada’s leading communications technology provider, has launched the ground-breaking personalised mobile service to consumer subscribers under the Cellular Manager brand.
Cellular Manager and its Parent Patrol component allow parents to manage children’s mobile use by numbers called, time of day, minutes used, and services accessed. Aliant concluded a successful trial in late 2006, and has now deployed the service throughout its market. According to the carrier, the service is being viewed as a strong differentiator in the market. Customers are seeing it as a tool that allows them to stay connected with their children as they become more mobile, while maintaining control of their child’s wireless usage and spending.
ACE-COMM offers Parent Patrol to mobile service providers as a solution for parents concerned with their children’s mobile phone use. Parent Patrol enables parents to monitor and set limits on their child’s phone use by setting boundaries on numbers called, time of day, number of minutes used, and services accessed (for example, text messaging), all as part of their family service bundle. These restrictions can be applied once or dynamically changed over an easy-to-use Web interface. Always-allow and never-allow features enable exceptions, such as permitting calls to and from parents at all times, or barring unwanted callers. This manageability greatly limits the abuse of mobile phone privileges, while also ensuring that children of all ages – not just teens – always have access to their phone services for permitted activity and for emergency and security purposes.