CeX announced today that it has launched what is believed to be the first mobile valuation and trading service in the UK. The new service, which is enabled by mobile internet technology from Wapple, can be carried out entirely on a mobile phone.
With 100m second hand ‘phones in the UK market and this figure expected to increase with Orange and Vodafone in the pre-Christmas rush encouraging their customers to trade up to a 3G iPhone, it is expected that customers will be keener than ever to recycle their old ‘phones for cash, says CeX. The launch of a new mobile site makes it convenient for consumers to trade their old handset from the actual device itself if they wish.
CeX was established in 1992, (coinciding with the last major UK recession), and today, with the current market downturn proving to be even tougher, CeX is still providing an appealing retail proposition to consumers where CeX buys, sells and exchanges a range of technology and entertainment products including mobile phones, video games, DVDs, HD films, computers, digital electronics, vision and music CDs. Customers can already trade their mobile ‘phones, through one of its 90 plus stores in the UK or via its web site.
Now CeX has launched a mobile site http://m.webuy.com where consumers can instantly get a valuation on the ‘phone they are using or another they may wish to sell. They can also go to the web site to buy, sell and exchange their mobile as normal.
Robert Dudani, CEO of CeX said "Mobile trading is an increasingly important part of our customer proposition and by adding a mobile trading service to our retail and etail presence, this is an exciting step forward for us in a very competitive market place."
CEX's price proposition is that it aims to pay considerably more than the existing competitors trading only via web. Using affiliate web marketing and by adding the mobile channel to complement CeX's existing retail network and web site, CeX can now target potential customers in a much more direct and cost effective way using SMS push campaigns with WAP link return path and mobile banners that link to the CeX mobile site.
The service uses mobile internet technology to closely follow the transaction that already can be made via the web site. Olea Communications was appointed by CeX to explore the long term growth of the CeX digital business. Olea then engaged THT Consulting to advise on how best to deliver a mobile version of the web experience for mobile and write the initial brief for the service. After short listing three mobile web companies, THT recommended that Wapple could deliver the exacting requirements against budget, in a tight time frame, to launch pre-Christmas.
Mobile internet specialist Wapple has built and is hosting the mobile service, which included the creation of the API that communicates with CeX's central servers.
The mobile service is available across all handsets – from iPhones to Blackberries and other smart phones to older handset models. Using Wapple's mobile web device optimization service it immediately serves up the make and model of the phone being used, plus network and renders the page images specifically for the entering mobile web device. All handsets traded in are repaired and re-cycled where possible through CeX's stores and web site.