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    HomeNewsHP enhances software designed to help providers transform operations and improve customer...

    HP enhances software designed to help providers transform operations and improve customer experience

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    HP today announced a broad set of telecom solutions designed to help service providers transform network operations to reduce complexity, lower costs and deliver a better customer experience.

    At Management World, HP also announced three communications service providers (CSPs) that have recently selected solutions from the HP Next Generation Operations Support Systems (HP NGOSS) portfolio.

    HP says its NGOSS software solutions provide CSPs with the advanced, highly automated OSS environment they need to complete a successful business transformation. With more automation, CSPs can streamline the two functional segments in OSS – fulfillment and assurance.

    By improving the way services are ordered, provisioned and activated, and the way they are managed to meet customer expectations, CSPs can reduce costs and complexity, and ultimately, improve the customer experience.

    With the expanded portfolio, HP now provides CSPs with a single source for both fulfillment and assurance, enabling them to transform their OSS environments more quickly and cost-effectively.

    "CSPs must now compete for customers who have unlimited choice, and HP NGOSS solutions can help CSPs deliver the winning customer experience," said Philippe Leon, director, Communications and Media Solutions, HP. "HP is now providing CSPs worldwide with both transformation expertise and proven solutions that are needed to modernize OSS environments."

    HP NGOSS solutions are supported by a complete portfolio of consulting, delivery and management services.