Romtelecom has announced a five-year managed services agreement with Ericsson. The Romanian operator is handing over responsibility for part of its field operations activities starting from January 4, 2010.
Yorgos Ioannidis, CEO of Romtelecom said: "This strategic partnership is in line with our commitment to become an even more efficient operator, and to continue to launch new and innovative voice, data, broadband internet and television services to our subscribers."
Valter D'Avino, Head of Managed Services at Ericsson, added: "We have invested more than USD 1 billion in our global tools, methods and processes, and these will now add value for Romtelecom and ultimately its subscribers. This agreement is an exciting new opportunity to actively support the fast evolution and growth of the Romanian telecom sector."
The contract marks the first managed services deal for Ericsson in Romania. Ericsson will be responsible for corrective and preventive field maintenance of switching and power systems.
As a result of the agreement, about 400 employees from Romtelecom will be transferred to Ericsson.