Says service can be deployed faster and at less cost
Azure Solutions, the revenue-assurance company, today announced the launch of the Azure RA Bureau. It will be the first fully integrated revenue assurance platform and will incorporate the company’s existing fraud, interconnect and enterprise data integrity offerings as a web-based, managed service. The new service is quick to deploy, reduces the need for capital expenditures and IT resources, and further automates the monitoring, tracking and revenue collection of existing and next-generation telecommunications services.
“Our vision of revenue assurance extends beyond traditional point solutions to include each and every network element where revenue leakage may occur,” said John Cronin, president and CEO of Azure. “By folding our interconnect
and Certo data integrity capabilities into our existing fraud bureau delivery model, our customers will have access to the most comprehensive, secure level of revenue-assurance capabilities needed to meet their specific needs.”
With multiple telecommunications customers, including BT, using its on-demand fraud bureau, Azure has extensive experience in developing web-based revenue-assurance solutions. The integration of these additional capabilities, along with the recent launch of its first IP-based offering, allows Azure to deliver the industry’s most complete, secure and flexible revenue-assurance suite of products.
At the heart of Azure’s revenue-assurance product strategy is its ability to provision and manage multiple revenue assurance programs via a single web-based management application. Its acquisition of the Certo data integrity engine from Connexn late last year, gives Azure’s customers unprecedented visibility into network operations via a series of dynamic performance dashboards. The components of the Azure RA Bureau can be
utilised separately or together as a unified solution. They include:
· Azure’s Fraud Bureau – provides high quality, effective counter fraud monitoring together with the operational expertise required to maximise operator revenues and profits. The Fraud Bureau receives data from operators ’ network(s) and service(s), and then processes the information for analysis
either by Azure or the customer. Data feeds are taken from an operator’s network and processed through a fraud-monitoring engine where expert rules and intelligent techniques are applied. Rule sets deployed within the
fraud-monitoring engine are tailored to individual operator’s needs and complimented by the application of intelligent tools to profile accounts and prioritise alarms. Powerful off-line analytical reporting and expert support compliment the Azure Fraud Bureau.
· Azure’s Interconnect Bureau – allows operators to quickly and accurately settle charges with interconnecting partners without the need to implement and operate an expensive interconnect billing system in-house. Azure
connects to the customer’s mediation system and collects interconnect call detail records (CDRs). These CDRs are then transferred to the Azure Interconnect Bureau. The CDRs then pass through a detailed validation and verification process that ensures there is no data loss or duplication, and highlights potential problems that might have occurred within the customer’s network. The Azure Interconnect Bureau processes each CDR to ascertain which operators and service providers have been involved in the transaction. It then goes on to rate the CDRs according to the commercial agreements that
are in place with the customer’s interconnecting partners.
· Integrity Management Bureau – based on the Certo platform, this bureau represents the future of enterprise-wide revenue assurance. It offers carriers the ability to deploy, manage and grow multiple revenue-assurance programs based on a common, easy-to-use software architecture. The Integrity Management Bureau provides the performance, flexibility and breadth of functionality needed to restore data integrity and certainty to any operator – wireline, wireless, data and cable. It uses advanced process automation to provide end-to-end visibility and control of the entire
revenue lifecycle – faster, more cost-effectively and with greater accuracy and fewer resources than any other solution on the market. Because the Integrity Management Bureau is integrated with Azure’s other hosted service offerings, it can interface with these modules and present results through a
single monitoring and control mechanism.