Martin Dawes Systems (MDS), providers of customer management and billing solutions, and ORGA Systems, the leading company for mobile prepaid billing today announced a strategic partnership that will see them bring to market a real-time convergent billing and CRM platform for prepaid/postpaid services and customers.
ORGA Systems and MDS are both established and experienced players in their respective fields of prepaid and postpaid billing/CRM solutions design and delivery. The companies have joined forces to launch a system to accurately meet the needs of global operators looking to address the market challenge of prepaid and postpaid convergence.
The knowledge and experience from both MDS and ORGA Systems has led to the design of a pre-integrated convergent prepaid/postpaid solution that will allow mobile operators to rapidly realise significant business benefits and financial revenues.
Tony Wilson, CTO at Martin Dawes said: “In today’s mobile phone marketplace, operators need billing systems that can handle large, complex data processes, whilst providing operators with the freedom needed to structure product offerings to individual customer segments, regardless of the payment method. Our alliance with ORGA Systems has allowed us to combine our extensive postpaid capabilities with their prepaid knowledge and real-time systems capabilities to deliver the definitive convergent solution. This will enable operators to benefit from the financial advantages and improved operational efficiencies that will come with managing, maintaining and upgrading one unified solution with a single customer database, product catalogue and CRM interface.”
ORGA Systems has been providing mobile operators with products and solutions in the prepaid market place for over 20 years and currently support over 80 million subscribers for 40 leading operators across the globe, including Amena, Bouygues, K`Cell, mobilkom Austria, Sunrise, and the TIM-group with its affiliates in Europe and Latin America.
“This alliance represents a totally unique approach to the market and by combining our respective skill sets, experience and systems capabilities we have been able to design the definitive convergent prepaid/postpaid solution. ORGA Systems saw the perfect partner in MDS, they have vast experience in the postpaid operator and billing market and were pioneers in the arena of pre-integrated end-to-end solutions. While other vendors were pursuing best of breed system architectures, MDS were focused on delivering solutions that would drive down costs and manage the complete customer life-cycle. We have evaluated many postpaid billing systems and really found something unique in the MDS approach and system capabilities.” Adnan Yaqub, CTO, ORGA Systems.