First solution to link network operations with service provider business objectives; Consolidated platform correlates Performance/Service Management and other operational data, providing information to improve operational performance
Vallent, leader in Service Assurance solutions for the communications industry, has announced at the 3GSM World Congress, the availability of their next-generation Virtuo platform – the industry’s only integrated Performance Management/Service Quality Management (PM/SQM) solution.
As part of the Virtuo platform launch, the company also introduced the latest versions of its PM and SQM products, and a new business-focused service assurance application – all integrated on the Virtuo platform. Vallent™ Virtuo is the first platform to help service providers connect network performance, service quality and the customer experience with their business objectives. The results are improved operational performance, faster and smoother transition from a network-centric to a customer-focused enterprise, and quicker response to new business and technology changes in rapidly evolving GSM, GPRS, EDGE, UMTS, CDMA and converged fixed/wireless networks.
“With the challenges of increasing network complexity, customer demands for new and better quality services and the pressure to reduce operating costs, service providers are looking for a new way of managing network operations,” said John Hansen, chief executive officer, Vallent Corporation. “To truly improve operational performance, operators need visibility into what is happening in their networks to assess the impact network performance has on their customers and business. The Virtuo platform and our service assurance applications provide that visibility.”
Virtuo serves as the common platform for the company’s product suite of performance management, service quality management and business management systems. These applications can be deployed separately, or combined for an even more powerful understanding of operational performance. Virtuo reduces OSS costs with one consolidated PM and SQM platform sharing common Key Performance Indicators, mediation and database. The platform enables end-to-end visibility of network and service performance from a subscriber perspective, and provides the option to grow incrementally into PM and SQM capabilities.