When short message service (SMS) debuted more than 15 years ago, few could have guessed that a 160-character message exchanged between mobile subscribers was destined for such great success. According to Portio Research estimates, global texters sent nearly 3.5 trillion messages in 2008. To put that figure in perspective, that is roughly five-hundred times the global population. And, all those messages are creating impressive returns; SMS generates more revenue than all other data services combined (Frost & Sullivan, 2008). While operators have welcomed this dramatic growth, they are beginning to discover that success has a downside.

This handbook presents the toughest infrastructure challenges and demonstrates how Tekelec's SMS Network solution is helping operators address them.

  • 1. Optimizing the Existing SMS Infrastructure
  • 2. Managing Application-Originated Traffic
  • 3. Protecting the SMS Business
  • 4. Delivering Mobile Advertising
  • 5. Offering SMS Personalized Services


As data traffic increases, operators need the capability to choose the type and quantity of data they collect so they can scale their monitoring systems and data collection incrementally. LTE networks require a configurable, network-wide monitoring solution that can provide a holistic view of the entire network - one that supports both existing as well as emerging technologies and protocols. This white paper examines the challenges and requirements for monitoring LTE networks.


This paper, produced by J Arnold & Associates, an IP research and analysis firm, seeks to define Telecom 2.0, and to analyze the underlying trends that are setting the stage for this opportunity. These trends and their implications are analyzed from the service provider perspective, resulting in the highlight of a core set of competencies that will differentiate operators from other players in the ecosystem.


As operators migrate to NGN and IMS networks, they face a myriad of challenges in interworking technologies, protocols and applications. In this complex environment, service reliability, network performance and quality of experience are critical to ensuring profitability, maintaining a competitive advantage and retaining customers. This paper examines the challenges operators face as they transition their networks.