Companies from various areas invest in IoT technology to become more competitive, attract new customers, improve business efficiency and lower operational costs.
Operators today need a more sophisticated, real-time view of performance, one that provides a deeper understanding of how customers are using and experiencing specific mobile services, be they Facebook, video streaming or talking on the phone.
Telecom networks must be always-on and guarantee always-on services, no matter what technology is used. The new generation service assurance solutions are necessary in order to overcome obstacles of virtualization layer and the dynamic environment.
Five areas you can optimise by moving BSS/OSS into the cloud
Guided Customer Journeys for Personalized Telecom Services as a means of Maximizing Customer Engagement
In 2015 alone, over 1.4 billion smartphones were sold worldwide. With the proliferation of smartphones all around the world, mobile bandwidth demands are increasing at an exponential rate.