Subex, the provider of Operations Support Systems solutions for communications service providers, has announced the release of Prevea 2.2, the latest version of its credit risk management offering that enables communications service providers to continuously assess and mitigate subscriber credit risk throughout the customer lifecycle.
Designed to help service providers achieve greater operational efficiency and a key component of the Revenue Operations Center (ROC), Prevea tracks credit risk in near real-time, prior to subscriber acquisition, ongoing usage, and recovery. Prevea builds an extensive customer profile consisting of demographics, usage patterns, payment information and other relevant customer information.
Prevea 2.2 brings out the 'true exposure' of the subscriber and enables operators to automatically track credit risk by removing the guesswork associated with the value of service utilization. It creates structures and processes for defining credit risk assessment schemes and customer-specific credit limits, allowing for alert conditions to be configured that track risk variations, such as deviations in customer behavior and payment delays/reversals.
It also raises alerts at the earliest signs of an account problem and provides workflow mechanism to aid investigation. The benefits of deploying Prevea are increased customer profitability, improved collection rates, reduced bad debts and operating costs and improved bottom-line financial performance.
Mark Nicholson , Chief Technology Officer, Subex, said, "This latest version of Prevea is designed to enable service providers to easily monitor subscriber risk and improve the bottom-line. These latest product updates make it easier for our customers to optimize their margins and become leaner and more efficient in their operations."