CBOSS has successfully integrated the billing systems of Yeniseytelecom and STeK GSM in Russia.
The integration was performed in line with the business development strategy of Yeniseytelecom and involved the unification of different currencies used by the telecoms' billing systems. The complex project also featured various services including technological consulting, business process reengineering, system integration, etc.
The centralization of Yeniseytelecom's billing on a single platform brings down hardware maintenance costs and drives more efficient use of resources to launch new services and install updates. Another benefit of the integration is the normalization of the companies' reporting and accounting, which improves business manageability and provides better informed decision-making based on higher data availability. Moreover, the centralization allows the service provider to prepare and simultaneously launch unified offerings for all subscribers served in its networks.
The migration to Yeniseytelecom's billing has not affected STeK GSM's operation and services. Today, the unified platform successfully supports all tariffs and business processes of both companies.
Adding to the migration of data and setting of the postpaid billing and customer care system CBOSSbcc, the core of the solution, CBOSS specialists also changed configurations of CBOSS' value-added services including the Internet customer service CBOSSics, automated customer care system CBOSSacc, etc.
"In record time, CBOSS has transferred more than 90 000 customer accounts to our billing system," said Vladimir Kostjuk, IT Director at Yeniseytelecom. "We appreciate the high quality of provided services and hope that it will remain on the same level".
CBOSS has unique, time-tested expertise in data migration from various billing systems without business operation interruption and taking into account existing technological processes, which guarantees transferred data integrity, uninterruptible service provisioning, and minimum modifications to the legacy business processes.