Amid the myriad challenges and opportunities facing the mobile industry, Mobile Europe asked CTOs from Deutsche Telekom, Orange, Proximus, Three UK and VEON about the issues they consider are not being talked about enough.
Mobile Europe was left in an enjoyably difficult situation at the roundtable during its fourth CTO of the Year awards this week: how to set the telecoms industry to rights between 12 CTOs and with only 90 minutes to do so?
Facebook's Telecom Infrastructure Project, the social network's typically ambitious attempt to reinvent how cellular networks operate, has been called anything from a welcome shot in the arm for telco innovation to turkeys voting for Christmas. But how does it feel to be an operator inside of it?
Operator Orange is not known for being averse to risks, with its glitzy annual Hello technology show more like something Google or Facebook would hold, but on virtualisation it has continued to take a cautious approach compared to the more ambitious and bullish projects of Vodafone and AT&T.
You don’t need to read between the lines to see that Nokia’s new machine learning-driven approach to customer service could lead to large-scale replacement of customer service agents – but is the technology up to the job?